CS Conversations

CS ConversationsCS ConversationsCS Conversations
  • Home
  • FAQ
  • Speaking
  • Consulting
  • More
    • Home
    • FAQ
    • Speaking
    • Consulting

CS Conversations

CS ConversationsCS ConversationsCS Conversations
  • Home
  • FAQ
  • Speaking
  • Consulting

Keynote Speaking and Workshop

Unlock the Power of Change Leadership

In the dynamic world of business, change isn't merely a possibility; it's a necessity for progress and prosperity. Organizations striving to thrive and adapt to evolving market dynamics require leaders who can navigate and lead successful transformations.


Book Whitnee to Speak on: "Becoming A Change Catalyst". This powerful presentation  is a captivating keynote  that empowers support leaders with the tools, strategies, and mindset needed to guide their teams through profound periods of change and transformation.


Why Choose This Keynote:

  • Expert Insights: Benefit from the extensive experience of Whitnee Hawthorne, former VP of Customer Support at Jetblue,  CCO of Navan and accomplished change catalyst.


  • Practical Strategies: Discover actionable strategies and methodologies that inspire and drive transformation within your support teams.


  • Adaptive Mindset: Cultivate the leadership mindset necessary to thrive amidst change, fostering resilience, and innovation.


  • Proven Success: Learn from real-world case studies and success stories that illustrate the power of change leadership.


  • Enhanced Team Performance: Equip your support leaders to inspire and motivate their teams, leading to improved efficiency, engagement, and customer satisfaction.


Attendees will walk away ready (and excited) to act today:


  • Navigating the Change Landscape: Understand the dynamics of change and transformation in today’s business environment. Explore the drivers of change, from technological advancements to shifting customer expectations, and how they impact support operations.


  • The Role of Support Leaders: Recognize the critical role support leaders play as change catalysts within their organizations. Learn how to effectively lead, inspire, and guide support teams through times of transition.


  • Building a Change-Ready Culture:  Explore strategies for cultivating a culture that embraces change and innovation. Discover the importance of fostering adaptability, resilience, and a growth mindset within your support organization.


  • Effective Communication:  Master the art of clear and empathetic communication during times of change. Develop strategies to keep your support team informed, engaged, and motivated throughout the transformation process.


  • Measuring Success:  Define key performance indicators (KPIs) and metrics to evaluate the impact of change on your support operations. Learn how to track progress, make data-driven decisions, and continuously improve.


Contact Us

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Don't Miss the Opportunity Book Whitnee Today

Secure Whitnee Hawthorne as your keynote speaker for an unforgettable experience that will leave your audience energized, inspired, and ready to embrace change as a catalyst for growth. Book today and embark on a transformative journey toward sustainable success.


Fill out the form  to receive: 

  • Pre-program Questionnaire 
  • Rider 
  • A/V Requests 
  • Speaker Introduction 
  • Full Biography


Copyright © 2024 CS Conversations - All Rights Reserved.

  • Privacy Policy
  • Terms and Conditions

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept