Frequently Asked Questions

The creation of CS Conversations was inspired by Whitnee's desire to provide a platform where customer support practitioners and industry experts could come together to share their knowledge, experiences, and insights.

CS Conversations episodes are unscripted. The host and guests engage in authentic, spontaneous conversations about the chosen topic.  Guests may receive questions in advance if they desire. Whitnee and the guest collaborate to select the most suitable topic for their episode